FAQ

Frequently
Asked
Questions.

Get answers to the most commonly asked questions from rates to fees and payment types.

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Frequently Asked Questions.

Read below for the answers to our most common questions. Didn’t find what you are
looking for? Reach out to us on our contact page.

We offer a tailored rate to your business needs, by reviewing how your business processes credit cards, what industry category you fall under, if you are a CFIB member or if there are any special programs offered by major card brands that you may take advantage of such as: Gas, Emerging Market, Every Day Spend, Charity, Utility, etc.

No. Mervice will not be raising the processing rate, however, the interchange rates may change as new card type are added by the major card brands such as: VISA, Mastercard, Amex.

The processing contract has no cancellation penalty at any time, we keep our clients with great service and guarantee them the best possible rate. 

If we receive a fully completed application along with all supporting documents your request will be processed within 24 hours.
Yes, all payment terminals are work-ready and if you need assistance, we’ll be glad to offer free training for all functionalities. Every terminal comes with a quick user guide in the box, so if it’s enough, you may process your first card payment right away!
If you settle/close your transaction with us the day before 10 pm EST, the money will be deposited the next business day.
No, we do not charge any push fund fee.
24 hours, 7 days a week. No exceptions!

We offer the Amex Opt Blue program and we will price and settle all your Amex transactions. There is no need for two merchant accounts and two deposits each day. We provide you with everything you need in the same settlement for you. One relationship with us at Mervice  is all you need for your processing needs.

We offer Clover, Poynt and  Ingenico Terminals

Yes, we offer a smartphone application for your phone or tablet, so you’re on-the-go business can take payments anywhere, anytime.
Yes, if you are a Canadian business taking USD currency transactions, we can deposit funds into a USD currency bank account.

Call us at 1-800-520-8867

Kickstart your small business growth everytime you accept payments.

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